Smart Cities: A Trending Transformation

Wendy Harris, Director Of Information Technology at City of Memphis

Wendy Harris, Director Of Information Technology at City of Memphis

The birth of smart cities is questionable, depending on whom you ask. Some say it started in the 1970’s when Los Angeles used Big Data to make decisions on how to tackle blight and neighborhood poverty. Others believe it started in 1994 with Amsterdam’s emergence as the first digital city to make the internet free and accessible in the Netherlands. Irrespective of the source, it is no secret that there have been smart city initiatives, both small and large, that have contributed to our advanced society over the past 30 years. But the 21st century technological advances have catapulted us into a world of endless possibilities.

I spoke to a tech graduating class this past fall and began by playing a video of the George Jetson cartoon theme song. The show aired September 23, 1962, and was set 100 years in the future. That’s 2062, only 40 years from now. I’m sure you thought, like me, that this would never happen! Well, Orbit city might not be that far-fetched after all. You see, our cities are becoming smarter daily with one goal: operational efficiency. Operational efficiency applies not only in business but in our everyday lives, from beneath the surface, in our homes, communities, and across the globe. 

If being efficient is a necessity no matter where we are or what we are doing, how is it possible to remain efficient while transforming our world into a more sustainable and connected environment? Becoming more technologically advanced requires time and money, and we all can agree that there is a shortage of both. I’ve had a painting in my office for the last decade with a quote from Arthur Ashe that says, “Start Where You Are. Use What You Have. Do What You Can.” So, while the end goal seems insurmountable, you must start somewhere. 

"Operational efficiency applies not only in business but in our everyday lives, from beneath the surface, in our homes, communities, and across the globe"

The first objective is to develop a plan. Why? Well, there are many reasons, but the most important is that it’s free of charge. Developing a plan takes time on the front end but will help you stay the course. Data collection and analysis will help to develop a framework for the plan. The plan should be strategic by concentrating on quick wins while simultaneously planning long-term projects, seeking support and funding opportunities. As I mentioned before, smart city strategizing started over 30 years ago. Don’t reinvent the wheel. Talk to leaders in other cities who are doing it or have already done it. Collaborate with local government and the private sector and engage citizens for input concerning initiatives that are important to them and their communities.  

Quick wins are significant and should be citizen-focused. This approach establishes trust and aids in gaining support from the community. Smart city quick wins can be implemented within one to two years with minimal to no disruption to the community. Examples include: public Wi-Fi hotspots to improve connectivity for residents, online platforms for reporting code violations, receiving public safety warnings, accessing government services, and sustainable recreation improvements to parks and green spaces within the urban community. Citizens will be excited about future Smart city development once they see and experience the advantages of smart city technologies.  

A smart city transformation requires true vision, commitment, and a relentless team. I encourage you to start the work now or risk being left behind.